
NUBE SS30 NEW Cartridges Kit (Change every 8-12 months)
Customs & Tax Information
We ship all orders from Mexico.
All international shipments are sent under DAP terms. Import duties, VAT, taxes, and customs clearance fees are not included in the purchase price and are the customer’s responsibility. The carrier will contact you directly to arrange payment prior to delivery.
Due to recent global regulatory requirements, customers in the USA, Europe, and certain other countries may be required to provide a valid Tax ID (SSN, EIN, VAT, or equivalent) for customs clearance. Failure to provide this information may result in delays / extra charges.
Customers in USA: At the moment, thanks to the free trade agreement between the United States and Mexico, customers have reported being charged either nothing or around 5% in import fees and duties.
Customers in Mexico: No additional duties or charges apply. IVA is already included in the listed price. The price shown at checkout is the final amount — no additional payments will be required upon delivery.
Shipping Information
Free shipping Worldwide:
What “Free Shipping” really means:
When we say Free Shipping Worldwide, it does not mean shipping has no cost — it means we absorb it for you.
Each SS30 unit weighs around 50 kg / 110 lbs. On average, international courier services (UPS, DHL, FedEx.) charge between USD: 8 – 20 per kg (≈ USD: 3.6 – 9 per lb). That means sending just one unit can easily cost USD: 400 –1 ,000.
So how can we offer free shipping?
- It is not hidden in the product price.
- Instead, we work hard to optimize processes and logistics.
- Thanks to our proprietary algorithms and constant coordination with UPS, DHL and FedEx, we plan efficient routes and secure preferential rates.
- Because of the volume of units we ship daily, we get discounts that are simply not available if you were to ship one unit on your own.
This means that even though free shipping still represents a real cost to us, we see it as part of our mission: supporting you, the end user, while helping this technology reach more people worldwide.
Additional Notes
- In some countries or remote locations (Islands), a third-party carrier may be required, generating additional extended zone or fuel fees.
- The NUBE Industrial and Manantial Series may incur an oversize package fee.
Delivery Times
- If the product is in stock, delivery usually takes 3–6 business days directly to your door.
- As soon as your order ships, you will receive tracking details by email and SMS.
- If the product is not in stock, the estimated delivery time will be displayed in the product details.
Important Notice for U.S. Orders:
Due to recent changes in U.S. import policies and tariff enforcement under current government guidelines, certain shipments may be subject to additional import duties, clearance processes, or requests for personal information—such as a Social Security Number (SSN) or Tax ID—as determined by the discretion of the customs agent in charge.
Please note that these procedures are entirely beyond our control, and they depend on the U.S. Customs and Border Protection (CBP) criteria and policies currently in force.
In the event that such information is required for your package to clear customs, UPS/DHL/Fedex will contact you directly to request the necessary documents or data to complete the delivery.
We kindly ask all recipients to remain attentive and willing to provide any required information promptly, to avoid delays or returns. Your cooperation is essential in ensuring the timely arrival of your product.
Thank you for your understanding.

How do I remove the hoses?
Watch full video
What does the filter kit includes?
- C1 - Pre Carbon Filter: Removes contaminants from the air pollution.
- C2- Pre Carbon Filter: Removes chemicals, improves taste and odor.
- PC - Post Carbon Filter and Mineralizer - Provides micro-elements and minerals which are beneficial to the human body, raise pH level
Kit needs to be replaced every 8 to 12 months on average, depending on usage and air quality. The presence of odor and changes in taste indicate that it's time for a replacement.
The lack of weekly cleaning or keeping the unit turned off decreases the lifespan of the cartridges.

What is the difference between the previous filters and the new ones?
Through extensive research to improve the lifespan of our filters, we have discovered that making them thinner prevents the accumulation of sediments that, over time, reduce their durability. As a result, we have increased their efficiency by approximately 20%. In the previous image, you can see which cartridge replaces which. Additionally, with the purchase of filter sets, we include a clamp for the thin cartridge, ensuring easy installation. In the installation video, you will see how to install the new clamp.
Watch full videoHow to install the filter kit?
I am sharing a manual with you so you can see how easy it will be to change the clamp. Apart from that, everything else is the same, as the elbows for hose access are also included.
Watch full videoOne of my filters/cartridges is clogged, and water is not flowing—what should I do?
Inside the cartridges, there are mineral stones and carbon grains. When the unit is in use, and water flows through them, these internal grains absorb moisture. A clog can occur due to one of the following three reasons:
1. The unit is left unused for an extended period.
2. The unit is turned off for too long.
3. Regular cleaning is not performed.
This leads to a blockage at the base of the cartridge, preventing water from flowing. But don’t worry—it’s an easy fix! Here’s what you need to do:
1. Turn off the unit.
2. Identify which cartridge is clogged. To do this, fill the lower tank with water, turn on the unit, and observe as the pump starts working. Check each of the three cartridges to determine which one is causing the blockage.
3. Once you’ve identified the clogged cartridge, remove it from the holders, shake it vigorously, and reconnect it upside down (inverted). This will break up the clog and allow water to flow freely again.

Need technical support?
Choosing the right spare parts can feel overwhelming — and no one wants to order the wrong component.
That’s why we offer one-on-one technical support calls, where our team helps you identify exactly what your NUBE needs before you purchase.
Book your technical support